About Pintu

Yes. Our Customer Service team is available 24 hours a day. 



If you have any questions or issues, you can reach us via live chat in the Pintu App or email us at <a>help@pintu.co.id</a>.

Is Pintu Customer Service available 24/7?

No, Pintu does not use WhatsApp for customer service (CS). Pintu can only be contacted via email at <a>help@pintu.co.id</a> and the Live Chat feature in the Pintu app.

Does Pintu Have a CS WhatsApp Number?

Pintu is registered as a Pedagang Fisik Aset Kripto (exchange) at Bappebti with No. 003/BAPPEBTI/CP-AK/02/2020 and registered with KOMINFO with No. 02093/DJAI.PSE/12/2019

What is the legal basis for Pintu?

Pintu VIP

Pintu Institutional

Getting Started

My Account

Auto DCA

Tokenized Asset

Rupiah Balance Withdrawal

Trading Transaction

Sending Crypto

Receiving Crypto

Rupiah Deposit

Account Registration and KYC

Pintu Referral Program

Pintu Earn

Security

PTU Staking

About Crypto

Browse by Topic